Ontario Government

McGuinty Government Continues To Drive Forward On Priorities
January 18, 2010
Premier McGuinty today announced major changes to his Cabinet to drive the government's economic, education and green energy agenda. The changes will see 12 ministers in new responsibilities and three new women appointed to Cabinet.
- incl. list of Ministers and portfolios

Source:

[ ]

Related links:

From :

Premier promotes four backbenchers, fires three veterans, shifts key portfolios
January 19

The provincial cabinet has a fresher face today, but is it better?
January 19

Former aboriginal affairs minister Brad Duguid promoted to energy and infrastructure post
January 18

From :

January 18, 2010
Although cabinet shuffle changed leadership at nearly
half the province's ministries, Dalton McGuinty is more in charge than ever

Four new faces promoted to cabinet, three veterans dropped Monday
January 18

[ Thanks to Jennefer Laidley of the in Toronto for suggesting these links. ]

Ontario Government Ministries

Ministry of Community and Social Services
(formerly Community, Family and Children's Services)

On the Ministry home page, you'll find links to : What's New - Programs - Publications - Forms - News Room - - Children's Services - Income and Employment Supports - Social and Community Services - About MCSS - Minister of Community and Social Services - Minister of Children’s Services - Organization Chart - Regional Offices - Legislation - Boards, Commissions and Tribunals - Autism - Employment Opportunities - Your Government - Employment - Job Mart - Telephone Directory - Services and Offices - Government Information Centres - Ontario Government Internet Sites

- incl. links to : News Releases - Backgrounders - Fact Sheets - Speeches
- includes links to news releases from the previous Conservative Government

Information about CSS programs is organized under the following two"core businesses":
(Ontario Disability Support Program - Ontario Works)
(Aboriginal Healing and Wellness - Developmental Services - Domestic Violence - Family Responsibility Office - Homelessness - Interpreter and Intervenor Services - Northern Bursary Program - Social Work and Social Service Work)
NOTE: As of September 2005, the Minister of Community and Social Services is also the Minister Responsible for

Welfare Statistics

Ontario Disability Support Program and Ontario Works
Quarterly Statistical Reports - Caseloads and Beneficiaries
- five years of statistics on ODSP and OW caseloads (i.e., number of households) and beneficiaries (i.e., number of individual recipients)
- includes stat breakdowns by family type (singles / couples / sole support parents)

Ontario Works (OW) provides employment and financial assistance to people who are in temporary financial need. OW stats also include some 4,200 children in Temporary Care Assistance. TCA provides support for children in financial need while in the temporary care of an adult who does not have a legal obligation to support the child.
- incl. quarterly caseload and beneficiary stats for June 1998 to September 2004 by family type: Singles - Couples - Sole Support Parents - All Family Structures

The Ontario Disability Support Program (ODSP) was designed to meet the income and employment support needs of people with disabilities. ODSP stats also include some 22,000 children under Assistance for Children with Severe Disabilities. ACSD provides a benefit for parents caring for children with severe disabilities at home.

- incl. quarterly caseload and beneficiary stats for six years by family type: Singles - Couples - Sole Support Parents - All Family Structures

NOTE: Any comparison of Ontario's welfare stats with those of other Canadian provinces and territories must include both the OW and ODSP components of the welfare caseload.

Ontario Welfare historians and number-crunchers, Rejoice!

(PDF - 159K, 1 page)
This graph shows the steady increase in ODSP cases since the recession began
Source:

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(PDF - 159K, 1 page)
This graph shows the steady increase in OW cases since the recession began
Source:

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(Excel file - 52K)
This excel worksheet shows the steady increase in ODSP and OW cases since January 2008
Source:

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(PDF - 64K, 1 page)
This graph shows the monthly change in income of a single person and a single mother with one child on social assistance in Ontario from 1935 to 2009
Source:

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(Excel file - 26K)
This excel worksheet shows a comparison of incomes between a single person working at minimum wage and a single person on social assistance since 1967
Source:
NOTE: If you're having a problem accessing this file, try this:
1. Go to
2. Scroll to the bottom of the page; this Excel file is the last link on the page (on Sept. 15/09)

The source of these files is the website.

A selection of recent releases from MCSS:

(PDF - 972K, 38 pages)
October 10, 2008
"(...) JobsNow was not more effective than regular Ontario Works programming."
Prepared for:

Prepared by:
Goss Gilroy Inc. Management Consultants (Ottawa)

Related link:

By Andrew MacLeod
October 30, 2008
If British Columbia's government wants to know how well its jobs program is working, new numbers from Ontario might fuel the urge. Ontario's government tried a private job placement service offered by a B.C. company, but an independent review found it worked no better than the ministry's own programs and did not save the government money. The report raises questions about whether the company's programs work any better in B.C. than they do in Ontario, and whether the B.C. government is looking closely enough to know. "There were no incremental reductions in [Income Assistance] that could be attributed to JobsNow," says the report on the Ontario pilot program produced by Ottawa management consulting firm Goss Gilroy Inc. and dated Oct. 10, 2008. "JobsNow was not more effective than regular Ontario Works programming."
Source:

June 2008
"In 2007, the Ontario government introduced a new non-taxable Ontario Child Benefit to help low-income families provide for their children. Starting in July 2008, monthly Ontario Child Benefit payments of up to $50/month per child ($600/year) will begin. When these payments begin, social assistance (Ontario Works and the Ontario Disability Support Program) will change for families who have children under age 18."
Source:

The "change" in social assistance programs mentioned in the above fact sheet refers to the removal of children's benefits from welfare and the extension of those same benefits to *all* low-income families with kids in Ontario. That's the good news. The bad news for families receiving benefits under the Ontario Works or Ontario Disability Support Programs is the termination of the Back-to-School Allowance and the Winter Clothing Allowance paid seasonally to all families receiving social assistance. The Ministry of Community and Social Services likely justified the elimination of the two special allowances by pointing to the slight increase in total monthly income for families on assistance (see the link "New social assistance rates..." below for rates before and after July 2008).

Many would argue that while setting aside a few dollars each month for a child's return to school or winter clothing needs sounds pretty reasonable, those few extra dollars in a welfare household are often re-assigned when an emergency occurs or when "there's still month left at the end of the money." Middle-class Canadians are occasionally tempted to dip into their savings for an extravagant purchase, but for Ontario's welfare households, the elimination of these two lump-sum seasonal allowances will, in many cases, mean a decision between enough food on the table now vs. a new pair of shoes for school in the fall, or a new snowsuit for a growing child.

These two allowances should be reinstated.

Related links:

* From the :

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* From the

In July 2008, the provincial government will launch the Ontario Child Benefit (OCB). This will be a monthly payment to eligible low-income families who have dependent children under 18. Parents who get social assistance (Ontario Works and Ontario Disability Support Program) as well as those who are employed are eligible for the OCB.

News Release
March 17, 2008
Ontario's plan for a strong economy includes supporting low-income families so that everyone can have the opportunity to succeed in the 21st century economy.
- The government will invest $135 million over three years in a dental care plan for low-income families. (...)
- The Student Nutrition Program will be doubled with a three-year $32-million investment to expand existing services. (...)
- repairs to about 4,000 affordable housing units - another $100 million will be provided this year

Related Backgrounder:

March 17, 2008
- incl. more detailed info on the three new/enhanced initiatives in the news release above.

Related link:

(PDF file - 36K, 1 page)
Press Release
March 17, 2008
Premier’s Poverty Reduction Announcement:
“A Good Start, but a Long Way to Go”
Toronto – Calling the Premier’s Poverty Reduction announcement “a good start,” Mary Marrone, Director of Advocacy & Legal Services at ISAC, said, “But they’ve got a long way to go.” The Income Security Advocacy Centre is a specialized community legal clinic with a provincial mandate to improve the income security of people living in Ontario through test case litigation, policy advocacy and community organizing. The Premier’s office announced funding for three priority programs this morning as a ‘kickstart’ to a Poverty Reduction Strategy, expected by the end of 2008.
Source:
(ISAC)

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Related links : go to the Antipoverty Strategies and Campaigns page:
http://www.canadiansocialresearch.net/antipoverty.htm
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June 22, 2007

OTTAWA – The McGuinty government is opening the door to job opportunities for Ontarians on social assistance by funding innovative community projects that connect local businesses with job-ready people, Minister of Community and Social Services Madeleine Meilleur announced today.

November 22, 2006

TORONTO – The McGuinty government is helping people on disability support pursue job opportunities and keep more of what they earn by improving the Ontario Disability Support Program (ODSP), Minister of Community and Social Services Madeleine Meilleur announced today.

[Undated text - "page last modified November 02, 2006"]
The Ontario government is increasing the maximum monthly social assistance rates by 2% for recipients of benefits under the Ontario Disability Support Program (ODSP) and Ontario Works (OW). The increases come into effect in November and December, respectively, and they apply to all basic needs allowances, shelter, board and lodging rates. Northern allowances, and special allowances paid to people in certain institutions and guide dog users. The 2% increase also applies to Back to School and Winter Clothing Allowances for eligible recipients with children under the age of 18. Families receiving assistance under the Assistance for Children with Severe Disabilities program (payable to a parent with a child with a severe disability) will see the maximum monthly allowance increase from $400 to $410 per month, a 2.5% increase.

[Undated text - "page last modified November 01, 2006"]
"The Ministry of Community and Social Services is working hard to improve the way Ontario’s social assistance system works. The ministry is making significant changes to the way Ontario’s social assistance programs — Ontario Works and the Ontario Disability Support Program — are delivered. Many of these changes are in direct response to what Deb Matthews, Parliamentary Assistant to the Minister of Community and Social Services, heard during her discussions with social assistance recipients, community organizations and municipalities in 2004. Stakeholders called for the removal of barriers and disincentives to employment and greater emphasis on the supports recipients need to help them find and keep meaningful jobs."
NOTE: includes a list of 10 recent program changes designed to help people move from welfare to long-term self-sufficiency

Read the report by Deb Matthews:

(PDF file - 167K, 48 pages)
Deb Matthews
December 2004

October 24, 2006

TORONTO – The McGuinty government today launched a new partnership aimed at raising the profile of people with disabilities in the Canadian movie, television and radio industry, announced Madeleine Meilleur, Minister of Community and Social Services.

October 23, 2006

TORONTO – The McGuinty government has made important progress towards implementing the landmark Accessibility for Ontarians with Disabilities Act, 2005, which will make Ontario fully accessible by 2025, Community and Social Services Minister Madeleine Meilleur announced today.

[Undated text - "page last modified October 2, 2006"]
Since the Ontario Disability Support Program (ODSP) was created in June 1998, recipients had been limited to receiving up to four months of retroactive income support, even if they had to wait longer than four months to be reviewed and determined eligible for the program. On May 31, 2006, the government announced that it had removed this limit. The government will now be providing a special payment to eligible people who had to wait longer than four months to be granted ODSP income support. People who waited longer than four months to be granted ODSP, but who only received the previous limit of four months of retroactive income support may be eligible to receive a special payment for additional months of support they did not receive when the limit was in place. There are an estimated 13,000 to 19,000 cases that may be eligible for a special payment. (..) Starting in October 2006, a dedicated team will begin to identify and contact current and former ODSP recipients who were impacted by the four-month rule.

[Undated text - "page last modified August 30, 2006"]
As part of the 2006 provincial budget, the government established the Employment Innovations Fund to engage Ontario's employers in creating and expanding job opportunities for people receiving financial assistance from Ontario Works or the Ontario Disability Support Program.

News Release
February 8, 2006
TORONTO – The McGuinty government is helping people with disabilities gain greater financial independence and increase their standard of living by improving the Ontario Disability Support Program (ODSP), Minister of Community and Social Services Sandra Pupatello announced today

Related Links:

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-

Related Link:

"On February 8th, the Province of Ontario announced changes to the earnings and employment support rules for recipients under the Ontario Disability Supports Program. "
- incl. links to the government press release, backgrounders, analysis of the changes and the actual text of the regulatory amendments that changed the rules

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News Release
June 14, 2006
TORONTO – The McGuinty government is calling on the Ontario business community to help social assistance recipients get into the workforce and on the path to a brighter future, Madeleine Meilleur, Minister of Community and Social Services, announced today. (...) The government is launching a new Employment Innovations Fund to engage employers in expanding employment opportunities for people on social assistance, including people with disabilities. Organizations such as employer associations, municipalities and not-for-profit organizations are invited to submit proposals for new programs that will create sustainable job opportunities and help businesses tap into this pool of willing, job-ready people.

June 14, 2006
As part of the 2006 provincial budget, the government established the Employment Innovations Fund to engage Ontario’s employers in creating and expanding job opportunities for people receiving financial assistance from Ontario Works or the Ontario Disability Support Program.

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News Release
June 13, 2006
"TORONTO – The McGuinty government is developing three new accessibility standards to target barriers in information and communications, the built environment, and employment for people with disabilities, Madeleine Meilleur, Minister of Community and Social Services and Minister Responsible for Ontarians with Disabilities, announced today."

June 13, 2006
One year ago, the McGuinty government proclaimed the landmark Accessibility for Ontarians with Disabilities Act, 2005, which requires the province to develop accessibility standards that will remove barriers for people with disabilities.

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News Release
June 12, 2006
TORONTO ? The McGuinty government is removing more barriers to education and employment to help people on social assistance realize a brighter future, Madeleine Meilleur, Minister of Community and Social Services, announced today.

- more detailed info on improvements

See also:

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News Release
June 1, 2006
TORONTO – The McGuinty government is investing in more services for Ontarians who need intervenors or sign language interpreters to assist them with daily activities. “For someone who is deafblind or has a hearing disability, communication barriers can seriously limit their access to things that most of us take for granted, such as going to the bank or visiting their doctor,” said Community and Social Services Minister Madeleine Meilleur. “By breaking down these communication barriers, we are building greater independence for people with disabilities.”

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Backgrounder
June 1, 2006
The Ontario government’s $11 million budget investment in interpreter and intervenor services will help provide more service to people who need it, improve the quality of services and improve wages to attract and keep people who provide interpreter and intervenor services.

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News Release
May 31, 2006
TORONTO – The McGuinty government has eliminated a rule that limited retroactive payments for Ontario Disability Support Program (ODSP) applicants, Community and Social Services Minister Madeleine Meilleur announced today.

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May 31
Barbara Anello of Disabled Women's Network Ontario () adds a few marginal notes to the MCSS news release concerning the elimination of the four-month rule...
NOTE: scroll a bit further down for a link to the Ombudsman Ontario report ("Losing the Waiting Game") that led to the repeal of the four-month retroactive payment rule
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News Release
May 31, 2006
TORONTO – The McGuinty government is working with Ontario businesses and community groups to build awareness of the benefits of removing barriers for people with disabilities, Madeleine Meilleur, Minister Responsible for Ontarians with Disabilities, announced today. Meilleur joined representatives of the Ontario Chinese Restaurant and Food Services Association (OCRFA) in Toronto’s Chinatown neighbourhood to announce the government’s seven new EnAbling Change partnership projects.

Backgrounder
May 31
The EnAbling Change partnership program builds strategic partnerships with business, broader public sector and non-profit organizations to promote accessibility for people with disabilities. The government is investing almost $300,000 in seven partnerships that will help promote strategies to break down barriers for people with disabilities.

Backgrounder
May 30, 2006
Improving accessibility for people with disabilities in employment, customer service and universal design is the driving force behind the projects funded under the Ontario government’s EnAbling Change partnership program.

News Release
May 30, 2006
NIAGARA-ON-THE-LAKE – The Ontario government, Shaw Festival and the Canadian Standards Association are changing the way patrons with disabilities are being served when they go to the theatre. Ontario Minister of Community and Social Services and Minister Responsible for Ontarians with Disabilities, Madeleine Meilleur, today joined Shaw Festival Executive Director Colleen Blake to celebrate the results of the Shaw Festival’s participation in the Building Champions program. Through this program, the Canadian Standards Association worked with seven “champion” businesses and organizations to develop and test new customer service training for businesses to use when serving customers with disabilities.

News Release
February 8, 2005
"TORONTO — The Ontario government is providing communities across the province with additional funding for essential services for people who are homeless and those at risk of becoming homeless, Community and Social Services Minister Sandra Pupatello confirmed today. (...) In total, the province spends almost $135 million each year on services that protect the homeless, and programs to prevent people from becoming homeless."

Backgrounders:

*
*

News Release
June 30, 2004
"TORONTO – Ontarians who rely on the province’s social assistance programs will see their first increase in 11 years beginning with a special payment scheduled for early this fall, Minister of Community and Social Services Sandra Pupatello announced today."
- two equal lump-sum payments (end of September --- beginning of December) to eligible client households of Ontario Works (OW) and the Ontario Disability Support Program (ODSP)
[the government is delivering the increase this way because the "new technology (implemented by Andersen Consulting / Accenture) cannot process a welfare rate increase until system changes are made and properly tested."
- the federal government's July 2004 increase to the National Child Benefit Supplement (NCBS) will not be deducted ("clawed back") from social assistance payments
- the nutritional allowance for pregnant women on social assistance is restored effective July 1
Source:

Related Links:

- for eligible people without disabilities 
- for eligible people with disabilities

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News Release
May 3, 2004
"Toronto - Ontarians with disabilities will be able to more easily participate in the labour market due to a new agreement signed today by the Right Honourable Paul Martin, Prime Minister of Canada, and the Honourable Dalton McGuinty, Premier of Ontario. The Honourable Liza Frulla, Minister for Social Development and the Honourable Sandra Pupatello, Minister of Community and Social Services and Minister Responsible for Women's Issues, also participated in the ceremony. 'This agreement will assist persons with disabilities by removing barriers and fostering opportunities,'said Prime Minister Martin, 'it demonstrates how Canadian governments can work together to address issues faced by Canadians with disabilities. Equality of opportunity for Canadians is the pillar of our successful society.'"
Source:

This agreement was signed under the .
For more info about the national framework and the agreements signed with other jurisdictions to date, go to the Disability Links page: http://www.canadiansocialresearch.net/disbkmrk.htm

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February 6, 2004
"TORONTO — The McGuinty government is taking immediate steps to improve service at the Family Responsibility Office (FRO), making it the first government to show real leadership in helping families get the support they are entitled to, Sandra Pupatello, Minister of Community and Social Services, announced today."

News Release
January 9, 2004

Related Links:

January 9, 2004
Canadian Press
"A controversial lifetime ban on Ontario welfare recipients who cheat the system has been lifted a year after a coroner's inquest into the death of a pregnant woman recommended that it happen."
NOTE: this link will expire after awhile - to read it, you'll have to go to the Toronto Star archives where you pay per article.
Source:

September 1, 2005
"We have already begun to see the results from our efforts – the passage into law of the historic Accessibility for Ontarians with Disabilities Act (AODA) and support from people with disabilities, the private sector, the broader public sector, all government ministries and individuals from every walk of life.(...) I am excited about my new role as minister responsible for people with disabilities."

The Family Responsibility Office (FRO) receives every support order made by a court in Ontario and enforces the amounts owed under the support order. The FRO works under the authority of the Family Responsibility and Support Arrears Enforcement Act, 1996 (FRSAEA). The FRO's role is to enforce court orders for child and spousal support by ensuring that support payments flow properly from payors (people who make support payments) to recipients (people who receive them). The FRO has the legal authority to take enforcement action against those that do not meet their family responsibilities.

Ministry of Children and Youth Services

Adoption - Child Care - Child Protection - Early Years Challenge Fund - Early Years Initiatives - Foster Care - Northern Ontario Grant Assistance Program - Child and Family Service Advocacy - Children with Special Needs - Youth Justice Services

(OCB)
The Ontario Child Benefit is financial support for low-income families to help provide for their children. In July, eligible families saw an increase in their monthly payments.
- incl. links to:
* What is it?
* How do I get it?
* How much will I receive?
* I need more information

- from the

- from the (March 22/07)

- from the

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From the :

November 12, 2009
Ontario is helping more Crown wards succeed at college, university and apprenticeship training. Seven new Crown Ward Education Championship Teams will offer mentorship, peer support, motivation, and guidance to Crown wards across the province. This doubles the number of teams in Ontario to 14. The teams will help these students access and succeed in postsecondary education and training. Teams include volunteers from local school boards, Children's Aid Societies, postsecondary institutions, community agencies, Employment Ontario and provincial ministries. Support of Crown wards is part of Breaking the Cycle: Ontario's Poverty Reduction Strategy, which aims to reduce the number of children living in poverty by 25 per cent over five years -- lifting 90,000 kids out of poverty -- by boosting benefits for low-income families and enhancing publicly-funded education.

Learn more:
*
*
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Source:

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March 20, 2009
Ontario is doing more to support low income families facing challenging economic times. The government is proposing to increase the Ontario Child Benefit this July, from $600 to a maximum of $1,100 per child per year. The Ontario Child Benefit helps 1.3 million children by giving moms and dads monthly support. Ontario is also planning to increase its investment in social and affordable housing to create short-term jobs in construction and renovation while improving the lives of people with low-incomes. Working with the federal government, Ontario would renovate 50,000 social housing units and build 4,500 new affordable housing units through a joint investment of $1.2 billion.
Source:

(OCB)
The Ontario Child Benefit is financial support that low-income families can receive to help provide for their children. It’s also the centrepiece of Ontario’s Poverty Reduction Strategy. About 465,000 families with 960,000 children receive a monthly Ontario Child Benefit payment each month. That’s up to $50 per child each month, increasing to up to $67 per child each month as of July 2009.
Source:

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Related links:
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Child benefit increases to $1,100 yearly to ease the economic fallout
March 21, 2009
By Tanya Talaga
The Ontario child benefit available to low-income families will nearly double to $1,100 a year beginning in July, Premier Dalton McGuinty said yesterday. The Liberals had planned on increasing the monthly child benefit by 2011 as part of their anti-poverty reduction strategy, but accelerated the payout to help families during the economic downturn, he told a news conference at the Cabbagetown Youth Centre. The government promised four months ago to reduce child poverty by 25 per cent in five years, but said that federal funding and a strong economy were required to reach the target. Anti-poverty advocates have been watching closely to see whether the Liberals, facing a projected $18 billion deficit over two years, will deliver. Yesterday's announcement increases the maximum child benefit to $92 from $50 per child, per month. About 465,000 families with a total of 960,000 children receive a monthly payment, with the maximum annual benefit currently $600. The maximum benefit is available to families earning less than $20,000 a year.
Source:

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March 20, 2009
Commitments made by Premier Dalton McGuinty today to invest in two important poverty reduction initiatives bode well for all Ontarians, says the 25 in 5 Network for Poverty Reduction.
NOTE: the following links are copied from the above blog posting:
Media and community responses
to the Ontario Government announcement:
* Low-income Ontarians, and provincial economy get welcome boost from new investments - The Wellesley Institute
* - CBC.ca
* - Toronto Star
* - CTV.ca
* - Association of Municipalities of Ontario
Source:

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Ontario makes substantial
down payment on new provincial housing plan
March 20, 2009
By Michael Shapcott
Ontario has made a substantial down payment to meet the housing needs of tens of thousands of people who are precariously housed or homeless. Ontario Premier Dalton McGuinty and housing minister Jim Watson have announced plans today to invest $624.5 million over the next two years in affordable housing initiatives. When combined with matching federal dollars, it amounts to more than $1.2 billion. (...) Today’s provincial housing announcement meets the first priority set out by the Wellesley Institute in our 2009 budget recommendations to the Government of Ontario, which was to fully match federal affordable housing dollars. But provincial housing investments still lag behind the deep and persistent need across the province, and Ontario is lagging behind provides such as Alberta [see below] in making commitments for urgently needed new housing investments.
Source:

[ ]

For related links, go to the Canadian Social Research Links Anti-poverty Strategies and Campaigns page:
http://www.canadiansocialresearch.net/antipoverty.htm

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February 20, 2008
By Tanya Talaga
News that 20,000 Ontario foster children were left out of an anti-poverty plan proves how flawed Premier Dalton McGuinty’s child benefit program is, the province’s NDP leader says. In 2003, McGuinty promised he would end a clawback of the national child benefit supplement, which takes about $1,500 a year out of the pockets of families on welfare and disability support, Howard Hampton charged yesterday. However, parents who receive Ontario disability support or Ontario Works payments are still having the national child benefit deducted from those cheques, Hampton said.
Source:

February 18, 2008
NDP Children and Youth Services critic Andrea Horwath slammed Dalton McGuinty for once again failing Ontario’s poor and most vulnerable by forgetting to include foster children in his child benefit program.
Source:

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News Release
November 25, 2005
"Social Development Minister Ken Dryden and Mary Anne Chambers, Ontario’s Minister of Children and Youth Services, today signed a multi-year funding agreement on early learning and child care. Under this initiative Ontario will receive approximately $1.9 billion over five years to support its early learning and child care goals. Ontario signed an Agreement-in-Principle on May 6, 2005 , in which it committed to release an action plan identifying its priorities and how it intends to meet them."
Source:

Google Web Search Results : ""
Google News search Results : ""
Source:

Related Links:
- Go to the Government Early Learning and Child Care Links page:
http://www.canadiansocialresearch.net/ecd.htm

For more info concerning the federal-provincial ELCC agreements signed in the spring of 2005, go to the Government Early Learning and Child Care Links page:
http://www.canadiansocialresearch.net/ecd.htm

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Table of Contents:
Introduction - Joint Accessibility Plan - Report on Achievements - Commitments and Strategies for - Methods to be Taken to Prevent New Barriers - Business Areas to be Reviewed - Actions to be Taken - For More Information
Source:


NOTE: Back in October 2003 when the old Ministry of Community, Family and Children's Services was split into two, the name of this Ministry was Children's Services

Office of the Premier

August 14, 2006
OTTAWA — Premier Dalton McGuinty today announced the province is building on its partnership with municipalities by launching a joint review aimed at improving the delivery and funding of municipal services for Ontario families.

Backgrounders:

o
o
o

McGuinty Government Investing in Early Childhood Development
Premier Encourages Ontarians To Help Tackle The Deficit And Set Goals
News Release
January 19, 2004
"Ontario Premier Dalton McGuinty today said that his government is committed to improving important services like early childhood development and that strengthening the province's fiscal foundation will make it possible to deliver real, positive change. 'After years of neglect, our government is repairing the foundation for child care because we believe the early years are crucial to a child's future success', said Premier McGuinty. (...) 'The government is making $9.7 million in federal funds available to child care centres throughout the province (...) There's so much more we want to do -- and that's why we're working hard to tackle the $5.6 billion deficit that we've inherited from the previous government. It's an obstacle to the change Ontarians want and need.'"

Related Link:

News release
January 8, 2004
"Yesterday Minister Bountrogianni announced that this year's federal Multi-lateral Framework money - 9.7 million dollars - will go to non-profit, regulated, child care centres for capital repairs and upgrades. This is the first announcement of new funding for child care in Ontario for some time and is welcomed by the child care community. It meets an important need and is an encouraging sign that the new Liberal government recognizes the value of not-for-profit and regulated care.
Source:

- Go to the Early Learning and Child Care page for all Ontario ECD links

April 6, 2004
"The Ontario government has come up with $3.5 million for transitional housing for women fleeing abuse. Premier Dalton McGuinty will announce today the cash to fund counselling for women as they move from emergency shelters to temporary apartments. The counselling will involve everything from dealing with the legal system to getting children enrolled in new schools. Almost $3 million in transitional housing money was eliminated by the former Conservative government as part of 1996 across-the-board budget cuts.
(...) Meanwhile, Social Services Minister Sandra Pupatello signalled yesterday that welfare and disability support rates are unlikely to rise in next month's budget."
Source:

"This new ministry will manage infrastructure planning to achieve maximum leverage for taxpayer dollars in the key areas of education, health, transportation, housing and the environment."

Non-governmental links:

"Raising the Roof is the only national charity in Canada dedicated to finding long-term solutions to homelessness"
(from Raising the Roof)

- "...a site dedicated to putting affordable housing back on the public agenda"
(from )

Ministry of Finance 

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(main budget page)
March 25, 2010
- links to all budget papers, news releases, sector highlights, backgrounders, etc.

- one per cent increase in adult basic-needs allowances and maximum shelter allowances in Ontario Works and the Ontario Disability Support Program in the fall of 2010.
- Special Diet Allowance - being phased out and replaced by a new nutritional supplement program to be administered by the Ministry of Health and Long-Term Care.
- Ontario commits $63.5 million a year permanently in the area of child care, to fill the gap left by the federal government (since the termination of the Early Learning and Child Care Agreement).
- provincial minimum wage will rise to $10.25/hour on March 31, 2010.
- $11.8 billion in tax relief for people over three to enhance ongoing sales and property tax relief, cut personal income taxes and help Ontarians adjust to the transition to the Harmonized Sales Tax
NOTE: the remainder of the highlights page is an overview of poverty reduction measures announced since the previous Ontario budget, such as the Social Assistance Review Advisory Council, new housing infrastructure initiatives, increased funding for the Youth Opportunities Strategy, improvements to dental services for kids in low-income families, full-day learning for four- and five-year olds, and more...

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This link gives you access to all transcripts of this Committee right back to 2007, including (but not limited to) pre-budget consultations that preceded the Ontario Budgets from 2007 to the upcoming 2010 budget expected late in March. The top seven links in the right-hand column are all 2010 pre-budget consultation transcripts.
Source:

Ministry of Intergovernmental Affairs

Ministry of Education

Ministry of Health and Long-Term Care

- All on one page, including links to what's new, programs and services, publications, contacts and links to related sites

McGuinty Government Resolves Legal Aid Boycott
News Release
January 24, 2010
Ontario is transforming the province's legal aid system, to help ensure that Ontarians have access to the legal services they need, regardless of their ability to pay, and to drive reforms in the family and criminal courts.
Source:

Criminal lawyers and Ontario make deal to end legal aid boycott:

CBC:

CityTV:

The Star:

The Globe:

[Thanks to Jennefer Laidley of the
for the above media links.]

News Release
May 3, 2010
Ontario is taking the next steps in its family justice reforms by providing information sessions and launching an online tool to complete legal forms. The new Ontario Court Forms Assistant is an interactive website to help people fill out 11 of the most commonly-used Ontario family and civil court forms.
This will make it easier to:
* Get a restraining order
* Apply for custody of a child or change a child support order
* Start a case in family court or respond to a family law claim.
Information programs will help people to understand the effects of separation and divorce on adults and children, as well as alternatives to litigation.

- includes links to several court forms for Small Claims Court and Family Court

- dozens of online resources!

December 17, 2009
Ontario is strengthening and improving access to justice by making the family courts easier to use, more focused and more affordable.

---

Report of the Legal Aid Review 2008
July 2008 (PDF file date)
Complete report:
- 780K, 206 pages
- includes an expanded table of contents and links to individual sections of the report

(HTML)
Recommendations (key themes):
* management of the legal aid system cannot be approached in isolation from the broader justice system
* financial eligibility criteria need to be significantly raised to a more realistic level that bears some relationship to the actual circumstances of those in need.
* some range of legal aid services should be provided to all Ontario citizens on a non-means-tested basis
* LAO needs a strategic focus on mechanisms for facilitating greater integration in the delivery of legal aid services, minimizing the attachment of particular legal aid services to particular classes of institutions or classes of problems, and enhancing single entry point or one-stop shopping approaches to the need for legal aid services.
* LAO must be much more aggressive and enterprising in experimenting with innovative forms of service delivery
* the legal aid tariff needs to be significantly raised in the immediate future, along with salaries for staff lawyers in the clinic and duty counsel systems
* most of the objectives cannot be fully realized without a substantial infusion of additional financial resources.
Source:

Related link:

In 1998, the Ontario government enacted the Legal Aid Services Act in which the province renewed and strengthened its commitment to legal aid. The Act established Legal Aid Ontario (LAO), an independent but publicly funded and publicly accountable non-profit corporation, to administer the province’s legal aid program. LAO’s mandate in the Legal Aid Services Act, 1998 is to “promote access to justice throughout Ontario for low-income individuals by means of providing consistently high quality legal aid services in a cost-effective and efficient manner.”

Ministry of Labour 

News Release
March 28, 2008
When minimum wage earners in Ontario go to work Monday, they will be getting a raise.
Ontario is raising the minimum wage to $8.75 on March 31, 2008. This is the fifth increase since 2004.

- two more increases to get it up to $10.25 per hour by March 31, 2010

- excellent info about the minimum wage in Ontario in a question-and-answer format

Source:

"... the official website of the Ontario Ministry of Labour
for young workers and new workers."

Related links:

Editorial
April 1, 2008
Some social activists are calling it "recession spook" – the talk of a looming economic downturn and the subsequent need to rein in the province's anti-poverty agenda. In that vein, some economists have warned that yesterday's 75-cent increase in the minimum wage to $8.75 an hour will lead to job losses. But the evidence for that is inconclusive, at best.
Source:

NOTE: All Canadian jurisdictions are increasing their minimum wage levels in 2008, most in April or May.
Given the limited resources available in a one-person operation like Canadian Social Research Links, minimum wages aren't covered in this site as well as they could be (except in my own province, of course...); click the link above to see when and by how much the minimum wage level is increasing in all provinces and territories, from 2005 to 2014.
Source:

From :
(International)
This resource is worth viewing --- it contains information on minimum wages in 17 countries (including Canada), along with some objective information on the debate over consequences of minimum wage laws, costs and benefits of minimum wage legislation, recent trends in the U.S., policy alternatives to the minimum wage and much more.
TIP: See "References" and "External Links" (at the bottom of the ) for links to dozens and dozens of free online resources!

News Release
January 3, 2007
TORONTO — The Ontario government is raising the minimum wage on February 1, 2007, for the fourth time since taking office, Labour Minister Steve Peters announced today.
“We are providing Ontario’s lowest-paid and most vulnerable workers with the fourth increase in the minimum wage in four years,” said Peters. “It is to Ontario’s economic advantage to see that our workers are paid a fair wage.” The general minimum wage will be raised to $8.00 per hour on February 1, 2007.

- incl. current and historical minimum wage levels for specific job categories going back to 1995 under the former Tory government

Source:

Also from the same Ministry:

Source:

"... the official website of the Ontario Ministry of Labour
for young workers and new workers."

From :
(International)
This resource is worth viewing --- it contains information on minimum wages in 17 countries (including Canada), along with some objective information on the debate over consequences of minimum wage laws, costs and benefits of minimum wage legislation, recent trends in the U.S., policy alternatives to the minimum wage and much more.
TIP: See "References" and "External Links" (at the bottom of the ) for links to dozens and dozens of free online resources!

Google Web Search Results:
""
Google News Search Results:
""
Google Blog Search Results
""
Source:

News release
January 11, 2006
"TORONTO--The Ontario government is raising the minimum wage on February 1, 2006, for the third time since taking office, Labour Minister Steve Peters announced today.'We are providing Ontario’s lowest-paid and most vulnerable workers with the third increase in the minimum wage in three years,' said Peters. 'It is to Ontario’s economic advantage to see that our workers are paid a fair wage.' The general minimum wage will be raised to $7.75 per hour on February 1, 2006, and there will be a further increase to $8 per hour on February 1, 2007."
Source:

Ministry of Municipal Affairs and Housing (MAH)

Provincial and municipal partners reach agreement
News Release
October 31, 2008
The McGuinty government is moving to upload all social assistance benefits and court security costs from municipalities, as stated in an agreement announced today by the Province of Ontario, the Association of Municipalities of Ontario (AMO) and the City of Toronto.

Complete report:

(PDF - 1.6MB, 64 pages)
Fall 2008

- this fact sheet (one of several backgrounders and related documents found on the ) provides a brief description of the current provincial-municipal funding arrangement for welfare in Ontario and a 10-year timeline for the gradual uploading of 100% of welfare costs to the provincial government.

-----
Some contextual information:
* Ontario is the only Canadian province that still requires a direct municipal government contribution towards the cost of providing welfare (known as the Ontario Works Program or OW) to the able-bodied needy population residing within their municipal boundaries. Municipalities pay 20% of the total OW bill on their territory.
* Last-resort financial assistance for people with disabilities is provided under the Ontario Disability Support Program (ODSP). Municipalities also pay 20% of the total ODSP bill on their territory.
* The Ontario Government has already announced that the cost of ODSP will be gradually be transferred to the provincial government between 2009 and 2011.
-----

Source:

[ ]

Related links:

Hefty housing costs stay local in "good news / bad news" provincial funding deal
October 31, 2008
By Michael Shapcott
Good news: The Ontario government, along with the Association of Municipalities of Ontario and the City of Toronto, jointly announced earlier today a plan to upload the costs of several provincial income assistance programs back to the provincial level over the next decade. This will give municipalities some significant fiscal breathing room – as it takes the cost of this income-distributive program off the municipal tax base and returns it to the provincial tax base, where it belongs. The timing is good as the demand for income assistance programs may well increase with the current economic crisis. Bad news: The cost of the provincial social housing program – which was downloaded to municipalities under the former Harris government starting in 1998 – remains at the local level.
Source:

[ ]
The Wellesley Institute advances the social determinants of health through community-based research , community engagement , and the informing of public policy.

November 1, 2008
It won't happen as quickly as urban advocates would like, but a newly announced deal between Ontario and its hard-pressed municipalities goes a considerable way toward lifting a historic burden from them. In the deal announced yesterday, the province has agreed to "upload" the cost of all welfare benefits from municipalities (which now pay 20 per cent of the cost) by 2018. An important principle is thus underlined – income support programs are best paid through the income and sales taxes, not through property taxes. Collectively, Ontario's municipalities stand to save more than $400 million yearly from this shift.
Source:

The Residential Tenancies Act, 2006 (RTA) takes effect January 31, 2007. On June 22, 2006, the Residential Tenancies Act, 2006 (RTA) received Royal Assent. This act, once it is proclaimed by the government, on January 31, 2007, will replace the Tenant Protection Act, 1997 (TPA). The new legislation will give tenants more protection while keeping Ontario’s rental housing market strong. Our aim is to create a rental housing system that protects tenants, helps landlords and promotes investment in Ontario’s rental housing market.

News Release
January 31, 2007

January 31, 2007

---------------------

Related links:

- includes a link to the same release and backgrounder as you'll find on the CHMC and MAH sites above - PLUS a link to the (small PDF file) signed by partners CMHC, MAH, Ontario municipalities (as represented by the Association of Municipalities of Ontario) and the City of Toronto, in the implementation of the Agreement.

------------------------

From the :

News Release
April 29, 2005
"Ontario is getting back into the affordable housing business today with the announcement of a $602 million provincial-federal deal. Sources say the $602 million, which will start flowing this fall, will build 15,000 affordable housing units and provide rent supplements to 5,000 needy families across Ontario. There are about 150,000 Ontario families awaiting affordable housing. In Toronto alone, there are 63,000 families on the waiting list."

------------------------

Google.ca News Search Results : ""
Google.ca Web Search Results : ""
Source:

------------------------

Management Board Secretariat

Education Quality and Accountability Office 

Ontario Human Rights Commission (OHRC)

- links to annual reports andConsultation and Discussion documents covering a variety of topics related to human rights

- incl. backgrounders, consultation paper, background paper and more...

Sample site content:

News Release
July 8, 2008
Toronto - Chief Commissioner Barbara Hall and the Ontario Human Rights Commission today launched “Right at home: Report on the consultation on human rights and rental housing in Ontario.” This report, which follows a year of public sessions, meetings and submissions involving hundreds of individuals and organizations across the province, focuses on housing as a human right, and sets out a framework for collective action to identify, remove and prevent discrimination in rental housing.
* includes links to five backgrounders

(PDF - 460K, 107 pages)
Approved by the Commission: May 28, 2008

News Release
May 9, 2007
Toronto - Today the Ontario Human Rights Commission released a background document and consultation paper on human rights in rental housing. Public meetings begin this June in Sudbury, Ottawa, Kitchener-Waterloo and Toronto to hear people’s stories and bring much needed attention and action to this fundamental issue.
*
*
*
* [ ]

The Commission's public meetings will take place as follows:
June 13: Sudbury
June 14 : Toronto
June 25 : Ottawa
June 27 : Kitchener-Waterloo
June 28 : Toronto

May 2, 2007
Toronto - Today the Ontario Human Rights Commission released the results of its groundbreaking initiative on discrimination based on family status. “Ontario is proud to be the first jurisdiction to examine the human rights implications of barriers faced by families who are caring for children, aging parents or relatives, and family members with disabilities”, said Barbara Hall, Chief Commissioner. The Cost of Caring: Report on the Consultation on Discrimination on the Basis of Family Status and the Policy and Guidelines on Discrimination Because of Family Status highlight the results of the Commission’s public consultation on family status, and provide employers, landlords and service providers with guidance on rights and responsibilities under the Ontario Human Rights Code (the “Code”).

-

- links to 35 fact sheets on a variety of topics under the theme of human rights, such as discrimination based on age, race or disability, accommodation of people with disabilities, mandatory retirement, etc.

Sample publications:

News Release
June 29, 2006
Toronto – On releasing the Commission’s Annual Report today at Queen’s Park, Chief Commissioner Barbara Hall commented that, “This is a pivotal time for human rights in our province.” The Chief Commissioner highlighted a number of issues where progress is being made as well as areas where more work needs to be done to protect and promote human rights for the people of Ontario:
* the Ending Mandatory Retirement Statute Law Amendment Act
* removing barriers for persons with disabilities
* the rise of Islamophobia
"(...) While we welcome the opportunity for reform, the Commission shares many of the concerns expressed regarding Bill 107 – an Act that would significantly amend Ontario’s Human Rights Code – and is working hard with communities and government to ensure that the Bill meets accepted international principles for human rights institutions."

Guide to the Human Rights Code
July 2000
(134K, 63 pages)

Policy on Drug and Alcohol Testing
September 2000 | (43K, 19 pages)

Provincial Auditor 

Selected reports:

Ontario's 'affordable' homes aren't affordable to those who need them the most: New report from auditor-general
December 7, 2009
By Michael Shapcott
More than half the new "affordable" housing funded by the Ontario government isn't really affordable to the households that need it the most. That's one of the devastating findings in the Ontario auditor-general's latest annual report, released today. "A provincial strategy is needed to define the Ministry [of Municipal Affairs and Housing's] roles, set measurable goals and program priorities, assess risks and options to manage the risks, determine the resources required, and measure the impact of the Ministry's contribution to social housing," urges the auditor-general - echoing (PDF - 396K, 7 pages), and many other partners in the to the Ontario government's consultation for a long-term housing strategy.
Source:

[ ]

- includes chapters on Children's Aid Societies, the Child Welfare Services Program, the Ontario Health Insurance Plan, the Ontario Disability Support Program (ODSP - see below), Community-based Services and much more...

(PDF file - 154K, 6 pages)
(Section 4.03 of the 2006 report)
Here's an excerpt (with bolding added by me) from section 4.03:
"To help enable the Ministry to efficiently and effectively administer the Ontario Disability Support Program, the Ministry should:
• develop and produce accurate and useful performance and operational reports;
• provide recipients with more complete information; and
• correct known system deficiencies on a more timely basis."
[*Comment re. the MCSS annual reports: I hardly think that an eight-page report covering two years is either accurate, useful or complete...]

NOTE: The ODSP section of the 2006 report is a followup to (PDF file - 187K)

Also from the 2004 report:

(PDF file - 70K, 9 pages)
NOTE : the Ontario Works section of the 2004 is a followup to the (PDF file - 196K)

- all on one page, reports back to 1997

Legislative Assembly
(frames only) - includes members, documents, hansard, services, info and library 
- consolidated laws and regulations of Ontario

Citizenship and Immigration

Women's Directorate

The Ontario Women's Directorate (OWD) provides focus for government action on issues of concern to women. A division of the Ministry of Citizenship and Immigration, the OWD has two key areas of activity: preventing violence against women and promoting women's economic independence.

- incl. links to : * Public Education Resources * Significant Dates * Training Resources * Facts and Statistics * Gallery of Greats * Career Development Resources * Publications

Ministry of Culture

Seniors' Secretariat

- formerly Andersen Consulting
In January 1997, the Ministry of Community, Family and Children's Services entered into an agreement with Andersen Consulting for the development and implementation of the business processes and technologies inherent in the new social assistance system that is to be put in place through the Business Transformation Project

.----------------------------------------------------------------------------------------------------------------

[NOTE: click the link above to access any of the report sections below; I've hyperlinked only the Ontario welfare-related links below.]
Chapter One: Overview and Value-for-money Audit Summaries pdf (108kb)
Chapter Two: Towards Better Accountability pdf (70kb)
Chapter Three: Reports on Value-for-money (VFM) Audits
Introduction pdf (26kb)
Attorney General: Office of the Public Guardian and Trustee
Centre for Leadership and Human Resource Management : Human Resource Renewal
Community and Social Services: pdf (187kb)
Environment: Air Quality Program - Groundwater Program
Finance: Land Transfer Tax Program
Health and Long-Term Care: Community-based Services - Independent Health Facilities
Labour: Employment Rights and Responsibilities Program - Occupational Health and Safety Program
Management Board Secretariat: Purchasing Cards - Travel and Other Related Expenditures
Ontario Media Development Corporation and Ministries of Culture and Finance: Media Tax Credits
Transportation: Maintenance of the Provincial Highway System
Chapter Four: Follow-up of Recommendations in the 2002 Annual Report
Introduction
Ontario Works Program pdf (70kb)

NOTE: this section of the Annual Report includes further observations concerning the Business Transformation Project (Ontario's not-so-excellent Accenture adventure), for example:
"The intent of the Common Purpose Procurement agreement was for the Ministry to work closely with the selected private-sector vendor to develop and implement new ways of delivering services and, in so doing, share the investment in and risks and rewards of the project. However, we concluded that the Ministry did not meet this objective, in that it accepted most if not all of the risk for the Business Transformation Project while Accenture received a disproportionate amount of the rewards."

Source:

----------------------------------------------------------------------------------------------------------------

August 2, 2004
"Questions about the cost, stability and usability of a controversial $213.8 million welfare payments system being used in Ontario continue to plague IT services firm Accenture Ltd., which developed the system for the province's Ministry of Community and Social Services. In the most recent development, an Ontario legislator is calling on the province's attorney general to open a formal inquiry into the contract with Accenture, including an investigation of whether the province did sufficient due diligence before awarding it and whether there were any improprieties during the bidding process. Accenture is currently billing the province nearly $1 million (U.S.) to tweak the mainframe-based system so it can calculate a 3% across-the-board increase for welfare recipients. The upgrade is expected to eventually cost the province a total of $7.5 million, which includes the coding work and the creation of a specialized testing system, according to a spokeswoman for the social services ministry."
Source:

----------------------------------------------------------------------------------------------------------------

July 15, 2004
"Toronto - An Ontario government internal assessment says the controversial computerized welfare system set up for the former Harris government by Accenture, formerly Anderson Consulting, was shut down for 16 days last year, costing taxpayers $2.4 million in wages. The former Conservative government signed a controversial $180 million contract with the consulting firm in 1997 and the system was finally completed in January, 2002. Accenture was eventually paid $284 million. The Harris administration then signed another $32 million contract with the outfit to operate and maintain the system."
[NOTE: if you scroll to the bottom of this NUPGE article, you'll find links to six more articles about Andersen Consulting and welfare in Ontario.]
Source:

--------------------------------------------------------------------------------------------------------------------

Google.ca News Search :
Google.ca Web Search :
Source:

--------------------------------------------------------------------

July 12, 2004
"TORONTO (CP) -- The computer system that calculates welfare and disability payments for Ontarians is well-equipped to make changes, the chairman of Accenture Canada said Monday in defending a delay in payment hikes.
"The statement out there that the system can't make changes is incorrect, and I flatly rejected that statement -- it can," David Seibel said of the computer system his company built for Ontario's Ministry of Community and Social Services.
Source:

NOTE: As at July 19, clicking on this link pops up an error message. If you go to the Canoe home page and do a site search on the word "Accenture", you'll end up with the exact same article header and link - and that link is also dead.

--------------------------------------------------------------------

by Helen Henderson
Jul. 10, 2004.
"So John Baird thinks it's "laughable" to point the finger at him or the former Conservative government for the $500 million computer boondoggle that has stalled a long-awaited raise in support payments for people with disabilities. Deny. Deny. Deny. At least the man stays in character."
Source:

------------------------------------------------------------------------------------------------

670,000 people in Ontario must wait...
July 7, 2004
"It could cost another $20 million to fix the Queen's Park computer problem that has Liberals and Tories pointing the finger of blame at each other. More than 670,000 people on welfare and disability assistance will have to wait weeks for a 3 per cent increase because the government's $500 million computer system cannot yet calculate the increase, slated to go into effect July 1."
Source:

NOTE: in this article, Janet Ecker, the former Conservative Minister who was responsible for welfare in Ontario from 1996 to 1999, says she was surprised that the Ontario Liberals were "blaming the technology" for the delay in a welfare increase "because there is always a lag between the announcement of a rate hike and it actually taking effect."
Like she'd even remember --- the last time welfare rates were actually "hiked" in Ontario was two years before the Ontario Conservative Party won the 1995 provincial election. In October of 1995, the Tories slashed Ontario welfare rates by 21.6% for everyone except people with disabilities. Technically, she's correct --- unless the announcement of a rate hike is made at exactly the same time as the hike itself, there is a lag. In the real world, though, and based on my 25 years as welfare information specialist with the federal government, I can say that governments, Ontario's included, have always announced welfare rate increases a few weeks to a month before their implementation.
[Gilles Seguin]

------------------------------------------------------------------------------------------------

July 7, 2004
"As Accenture works to correct a $20-million problem, we check in with other parts of the country to find out how they're evolving their disbursement systems. The secret may be in the mainframe."
Source:

------------------------------------------------------------------------------------------------

News Release
June 30, 2004
"TORONTO – Ontarians who rely on the province’s social assistance programs will see their first increase in 11 years beginning with a special payment scheduled for early this fall, Minister of Community and Social Services Sandra Pupatello announced today."
- two equal lump-sum payments (end of September --- beginning of December) to eligible client households of Ontario Works (OW) and the Ontario Disability Support Program (ODSP)
[the government is delivering the increase this way because the "new technology (implemented by Andersen Consulting / Accenture) cannot process a welfare rate increase until system changes are made and properly tested."
- the federal government's July 2004 increase to the National Child Benefit Supplement (NCBS) will not be deducted ("clawed back") from social assistance payments
- the nutritional allowance for pregnant women on social assistance is restored effective July 1
Source:

Related Links:

- for eligible people without disabilities 
- for eligible people with disabilities

Media Release
November 25, 2003
"Toronto - Accenture was presented with the Gold Award for Service Delivery by the Canadian Council for Public-Private Partnerships at an awards ceremony last night in Toronto. The award was given in recognition of Accenture's work on the Business Transformation Project for the Ontario Ministry of Community and Social Services (MCSS)."

Two-page summary of the Business Transformation Project - "a comprehensive examination and redesign of social assistance programs aimed at improving services, reducing caseloads and operating more cost-effectively" - from start to finish.
...
"The Results:
The public-private partnership between the Ministry and Accenture has resulted in improved client service, increased program integrity, and substantial savings for taxpayers. When the program was completed in January 2002, the redesigned system had generated an estimated $301.9 million in net savings, representing a net return of 143% for the Ontario government. To date, the program has generated $692 million in savings. In fact, now that the project is complete it is expected to generate an estimated $200 million in annual savings for the province, municipalities, and taxpayers." [Excerpt from the Case Study page]

Client Perspective on Business Transformation Project:
(PDF file - 340K, 3 pages)
February 2002
Source:

.....................................................................................................................................

MS Word file - 250K, 58 pages
[ by Google.ca]
October 2003
Lorne Sossin [Faculty of Law, University of Toronto]
Detailed presentation of Ontario's welfare system administration since the mid-1990s - the Welfare Service Delivery Model, the Business Transformation Project (Accenture), the Consolidated Verification Process, and much more - also includes information about welfare administration in the U.S. since the implementation in July 1997 of the Temporary Assistance for Needy Families
- special focus on caselaw related to welfare administration in Ontario and the U.S.

.....................................................................................................................................

(CUPE)

June 24, 2003
"Accenture has more than 75,000 employees based in more than 110 offices in 47 countries delivering a wide range of consulting, technology and outsourcing services. (...) Accenture is the new name for Andersen Consulting, (...) major provider of management and technology consulting. Outsourcing for government includes computer systems design and network creation and management. Accenture's history of public services outsourcing, and privatization of major parts of service delivery under a certain time period, has often been very problematic. There have been problems in many state governments in the USA and the Province of Ontario."

.....................................................................................................................................

(PDF file - 195K, 39 pages)
"The Ministry paid Accenture $246 million to March 2002, which was significantly more than the original $180-million payment cap. In our view, the basis for these payments continues to be questionable because:
- savings attributed to the Business Transformation Project and hence to Accenture were exaggerated; and
- contrary to the recommendations of the Provincial Auditor and the Standing Committee on Public Accounts to minimize out-of-cap expenditures, the Ministry paid Accenture $66 million outside the original $180-million payment cap. Of that amount, $22.2 million related to work that the Ministry had agreed to do in January 2001 and later but was unable to perform.
The new service-delivery system did not adequately support the administration of Ontario Works because of numerous unresolved systems defects. Business Transformation Project staff considered many of these defects to be emergency or high-priority items in need of repair."
Source:

December 2002

.....................................................................................................................................

(2000 report - Office of the Provincial Auditor)

.....................................................................................................................................

- See section 3.01 --- Business Transformation Project 
Source : (Office of the Provincial Auditor) 

.....................................................................................................................................

(PDF file - 18 pages, 61K)
August 1999 
- Go to Appendix B in this report to find the Ontario information
Source : (US) 

.....................................................................................................................................

GATS/WTO Pusher Profile: ACCENTURE
"Identifying Characteristics: Big business consultants who are big-time privatization pushers of government services, especially social services. Makes lots of money replacing people’s jobs with machines, love to slash welfare benefits, and pillage public health care and education funds."
Source :
Corporate Campaigns
"Corporations pushing the World Trade Organization General Agreement on Trade in Services Agenda"
[]

 Go to Ontario Municipal Government and Non-Governmental Organization Links

.